Report a Roof Leak 
24/7/365 days a Year

Hickson Ave, Kingston, ON 
Phone: (613) 542-0779

Industrial : Commercial : Institutional

Frequently Asked Questions

Report a Roof Leak: 24/7/365, days a Year

Welcome to our FAQ page, where you can find answers to common questions about our roofing services, processes, and materials. If you have other questions that are not covered here, please contact us.

General Questions

What types of roofing services do you offer?
We offer a wide range of roofing services including new installations, re-roofing, repairs, maintenance, and waterproofing for both commercial and industrial buildings.
How long does a typical roofing project take?
The duration of a roofing project varies based on the size and complexity of the job. Simple repairs may take a few hours, while complete installations can take several weeks. We strive to minimize disruption and complete projects efficiently.

Service-Specific Questions

What is the lifespan of a commercial roof?
The lifespan of a commercial roof depends on the material used, quality of installation, and environmental factors. Generally, commercial roofs can last anywhere from 20 to 40 years with proper maintenance.
Can you handle emergency roofing repairs?
Yes, we offer emergency roofing services to address urgent issues such as leaks and storm damage. We are available 24/7 for emergency calls to ensure your property is protected.

Warranty and Support

What kind of warranties do you provide?
We provide comprehensive warranties covering materials and workmanship. Specific warranty terms vary depending on the project and materials used.
How do I schedule regular maintenance for my roof?
You can schedule regular maintenance by contacting our office. We recommend at least an annual inspection to ensure your roof remains in optimal condition.

Pricing and Payment

How are your services priced?
Our pricing is based on the scope of work, materials selected, and project complexity. We provide detailed quotes after conducting a site visit and assessing your specific needs.
What payment methods do you accept?
We accept various payment methods, including checks, major credit cards, and bank transfers. Payment plans may be available for larger projects.

Environmental and Safety Standards

Do you comply with environmental regulations?
Yes, we adhere to all local and national environmental regulations and strive to use sustainable materials and practices whenever possible.
What safety measures do you implement on site?
We follow strict safety protocols to protect our workers and clients, including regular safety training and the use of personal protective equipment (PPE).

If you have any other questions or need more detailed information, please feel free to reach out to us. We’re here to help!